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What is HideMyAss

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  • Listed: February 1, 2015 8:48 pm
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HideMyAss is owned by UK (London) centered Privax Ltd. The corporation was filed for over three years now and statements (on its linkedin webpage) to have more than 10 million unique site visitors every month and above 150,000 active paying subscribers. With a workforce of no more than 50 folks, Privax Ltd doesn’t possess a different website and seems to focus totally on supplying security and privacy


According to uk-based CompanyCheck, HideMyAss owner Privax currently has a web worth of GBP496,023, assets worth GBP2,068,800 and obligations worth GBP1,573,681.

But HMA generally seems to consider it is okay to fall short on other perimeters as long as service quality stays unparalleled; and that nobody cares about something else but support quality.
Unique Selling Proposal

It’s probably the only feature that allows HideMyAss to stand tall and happy in the VPN business.
Strategies and Pricing

HideMyAss offers three pricing plans:

HideMyAss pricing strategies

All these are mark down costs (even though the crossed out original costs indicate otherwise) that stay active on the HideMyAss web site around the entire year. HideMyAss scarcely brings out any important discounts for clients – so do not anticipate any big changes in the numbers when you see the website

Private Access To The Internet
Bulk Customers

HideMyAss does not possess any special costs quoted for business customers. Corporate clients can access a particular estimate request form by clicking on’ bulk and Company account customer? Enquire here’ found underneath the pricing strategy display for regular HideMyAss customers.

HideMyAss asks for the name, email, business organization name and also how many computers on which you need to run (in addition to any additional remarks you may have).

If you have any inquiries relating to where and the best ways to make use of ​hidemyass, you can call us at the webpage. Bulk/Business customers are offered reductions based on how many accounts they need to purchase as well as the time length for which the VPN accounts are needed.

HideMyAss has a separate tab on the home page totting ‘Servers’. Not a large amount of VPN support providers can do that, but HideMyAss does it with pride. I’m speaking 537 VPN servers spread out across in 129 locations in 63 countries. That gives HideMyAss the power to make 65197 ip-addresses readily available for its VPN customers.

An incredibly large concentration of HideMyAss’s hosts is placed in the United States. The second largest concentration of HideMyAss’s servers is located in European states, followed closely by the United States/Canadian areas as well as server counts in the UK region. Asian, South American, Central American and African areas have no more than one server in every country.

The server locator on the web site is fairly nifty but I somehow believe that it could have already been better if a host-load distribution rather than a straightforward list had been offered by HideMyAss boasting the server depend. I already understand that HideMyAss offers OpenVPN, PPTP and L2TP on all hosts – and I’m really impressed with all the IP count listing too, but all of the advice is useless for me if I do not know just how much load which host is currently experience. All that jazz really doesn’t add higher than a cursory utility to my user experience.

Private Internet Access

Customer support could be retrieved via the ‘Contact’ button located on top of the website. This HideMyAss evaluation contemplated the interactive ends of HideMyAss’s customer support program as those who count and picked to reserve the exceptionally universal FAQ section on the web site. In this standpoint, the VPN service provider runs on the three pillared customer support system:

– E-Mail (Assistance Tickets)

– Stay Chat

– Community (Message Board)
Email (Support Ticket)

I decided to test HMA’s customer support with two tickets – equally set within minutes of each other.

The initial support ticket was opened on Saturday, January 1 1, 2014, at 8:25 AM.

This is exactly what I wrote:

I Have been utilizing VPN for a while now, but I like what you guys must offer but I wanna know whether you men offer split tunneling. Because I can not view it any of your screen shots or the webpages on your website.

No answer was received by me for my support ticket and I was more amazed than disappointed at the clear neglect. I presumed my ticket would stay unattended and finally go down the list thus far that no reasonable person would scroll down to look for open tickets that outdated. Boy was I wrong.

Little did I realize that HMA would respond to both my help tickets in one answer.

My 2nd support ticket was opened on Saturday, January 1-1, 2014 at 8:27 AM.

This is what I wrote:

Your assistance forum simply shows directions on setting up HMA VPN on XBOX via ICS on Apple. I have a PC with Win X

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  • Listed by: ChSpillman
  • Member Since: April 13, 2014

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